1. Eligibility & accounts
You must be legally able to enter into a binding contract, and authorized to act on behalf of the organization you register, to use the Service. You are responsible for the accuracy of your account information and for keeping your login credentials confidential. You are responsible for all activity that occurs under your account.
2. The Service
SigmaTurn is a modular Business Operating System covering finance, CRM, inventory, HR & payroll, GPS & workforce tracking, business intelligence, and related modules. Customers choose which modules to enable, and features available to a given account depend on the plan subscribed to.
3. Free trial & subscriptions
Eligible plans include a 7-day free trial that requires no credit card. After the trial ends, or if you choose a paid plan directly, continued access requires an active, paid subscription. Paid plans renew automatically for the same billing period unless cancelled before the renewal date. You can cancel at any time from your account settings; cancellation takes effect at the end of the current billing period.
4. Fees & payment
Fees are billed in advance for the applicable billing period and, except where required by law or expressly stated otherwise, are non-refundable. You are responsible for any applicable taxes. We may change plan pricing on renewal with reasonable advance notice.
5. Customer data
As between you and us, you own the business data you and your team enter into the Service (“Customer Data”). We process Customer Data only to provide and support the Service, as described in our Privacy Policy. You are responsible for the accuracy, quality, and legality of Customer Data and for having the rights necessary to have us process it, including any data relating to your own employees or customers.
6. Acceptable use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable regulation.
- Attempt to gain unauthorized access to the Service, other accounts, or our infrastructure.
- Interfere with or disrupt the integrity or performance of the Service.
- Reverse engineer, decompile, or attempt to extract the source code of the Service, except where permitted by law.
- Use the Service to store or transmit malicious code, or to send unsolicited communications in violation of applicable law.
- Resell or provide the Service to third parties outside your own organization without our written consent.
7. Third-party integrations
The Service may let you connect third-party tools (for example, Google Calendar for the Booking module). Your use of those integrations is also subject to the third party’s own terms, and we are not responsible for their availability or acts.
8. Intellectual property
GiveTurn owns all right, title, and interest in the Service, including its software, design, and branding. These terms grant you a limited, non-exclusive, non-transferable right to use the Service for your internal business purposes during an active subscription — nothing here transfers ownership of the Service to you.
9. Availability
We work to keep the Service reliable and available, and perform maintenance and updates as needed, with reasonable notice for anything expected to cause downtime. Specific uptime commitments are only provided where set out in a separate Enterprise service-level agreement.
10. Suspension & termination
You may stop using the Service and close your account at any time. We may suspend or terminate access if fees are unpaid, if these terms are materially breached, or if we reasonably believe continued access poses a security or legal risk. Where practical, we will give notice and an opportunity to export Customer Data before deletion.
11. Disclaimers
The Service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
12. Limitation of liability
To the fullest extent permitted by law, GiveTurn will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising from your use of the Service. Our total liability for any claim arising out of or relating to these terms or the Service will not exceed the amount you paid us for the Service in the 12 months preceding the event giving rise to the claim.
13. Indemnification
You agree to indemnify and hold GiveTurn harmless from claims arising out of your misuse of the Service or your violation of these terms or applicable law.
14. Governing law
These terms are governed by the laws of Bangladesh, without regard to conflict-of-law principles. Any dispute arising out of or relating to these terms or the Service will be subject to the exclusive jurisdiction of the courts of Bangladesh, except where mandatory local consumer-protection law provides otherwise.
15. Changes to these terms
We may update these terms from time to time. Material changes will be reflected by updating the “Last updated” date above, and where appropriate, we will provide additional notice. Continued use of the Service after changes take effect constitutes acceptance of the updated terms.
16. Contact us
Questions about these terms can be sent to info@sigmaturn.com, or by phone / WhatsApp at +357 94 594430.